Select strategic objectives. Priority changes influence sequencing only; critical assurance controls and prohibited work cannot be bypassed.
NOW · 0–3 monthsSales core workflow
AI agent with exception handling; Human + AI Agents
Value £639,360 · investment £90,000
Dependencies: Governance, Data quality, Process owner, Change leadership
Skills: AI workflow orchestration, exception management and control ownership.
Success: Workflow cycle time, Quality / error rate, AI adoption
NOW · 0–3 monthsFinance core workflow
AI agent with human approval; Human + AI Agents
Value £427,680 · investment £90,000
Dependencies: Governance, Data quality, Process owner, Change leadership
Skills: AI workflow orchestration, exception management and control ownership.
Success: Workflow cycle time, Quality / error rate, AI adoption
NOW · 0–3 monthsCustomer Service core workflow
AI agent with exception handling; Human + AI Agents
Value £342,900 · investment £90,000
Dependencies: Governance, Data quality, Process owner, Change leadership
Skills: AI workflow orchestration, exception management and control ownership.
Success: Workflow cycle time, Quality / error rate, AI adoption